IT Admin - ilorin

Date: 10 Jan 2025

Country: Nigeria

Function: Information Technology

Sub-Function: Information Technology

Olam Agri ~ A differentiated, and market leading global agri-business focused on high-growth end consumption markets.
Our food, feed, fibre, agri-industrials & ag-services capabilities span 30+ countries, and we participate in global food and agri-trade flows, working with farmers and customers to connect local origins and global destinations. With a global origination footprint and processing capabilities, we transform food, feed and fibre to create value for customers and enable farming communities to prosper sustainably, to meet the changing consumption, food security and sustainability needs shaping the global food and agricultural landscape.

Job Summary

Position Overview

The Regional IT Administrator is responsible for managing and overseeing the IT infrastructure and operations within a designated region, ensuring optimal performance, security, and reliability of all IT systems and services. This role requires a well-rounded individual with a deep understanding of IT systems, excellent problem-solving skills, and the ability to work in a fast-paced environment.

Key Responsibilities

IT Infrastructure Management

Oversee the installation, configuration, and maintenance of hardware and software.
Ensure reliable network performance, including monitoring and troubleshooting network issues.
Implement and manage Servers, firewall, antivirus, and other security measures to protect IT infrastructure.

User Support and Training

Provide technical support to end-users, resolving hardware and software issues promptly.
Conduct training sessions to educate staff on IT policies, procedures, and best practices.
Maintain a helpdesk system, tracking and managing support requests efficiently.

Job Description

Continuous Improvement

Stay abreast of the latest IT trends and technologies, evaluating their potential impact on the organization.
Identify opportunities for process improvements and implement innovative solutions.
Conduct regular audits and assessments of IT systems to identify and mitigate risks.

Policy and Compliance

Develop and enforce IT policies and procedures to ensure compliance with industry standards and regulations.
Ensure data privacy and protection in accordance with applicable laws and regulations.
Collaborate with legal and compliance teams to address any IT-related legal matters.

Requirements

Education and Experience

Bachelor’s degree in information technology, Computer Science, or a related field.
Minimum of 5 years of experience in IT administration, with at least 3 years in a regional or similar role.
Proven experience in managing IT infrastructure and support services.
In-depth knowledge of network protocols, systems, and administration.

Technical Skills

Proficiency in managing servers and Network devices.
Experience with IT security tools and best practices.
Familiarity with helpdesk and project management software.

Soft Skills

Excellent problem-solving and analytical skills.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Exceptional organizational and time management abilities.

Olam is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, nationality, disability, protected veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law.

Applicants are requested to complete all required steps in the application process including providing a resume/CV in order to be considered for open roles.