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Industrial Relationship Officer

Date:  8 Jul 2025
Country:  Cameroon
Function:  Human Resources
Sub-Function:  Human Resources


Olam Agri ~ A differentiated, and market leading global agri-business focused on high-growth end consumption markets.
Our food, feed, fibre, agri-industrials & ag-services capabilities span 30+ countries, and we participate in global food and agri-trade flows, working with farmers and customers to connect local origins and global destinations. With a global origination footprint and processing capabilities, we transform food, feed and fibre to create value for customers and enable farming communities to prosper sustainably, to meet the changing consumption, food security and sustainability needs shaping the global food and agricultural landscape.

Job Description

The Industrial Relationship Officer is responsible for fostering a positive relationship between the factory management and its employees. This role involves managing labor relations, addressing employee grievances, ensuring compliance with labor laws, and promoting a harmonious work environment.

Key Deliverables

  1. Enhance Labor Relations:
          • Develop and implement effective labor relations strategies.
          • Foster a collaborative environment between management and employees.
          • Ensure transparent communication channels are maintained.

         

        1. Ensure Legal Compliance:
          • Monitor adherence to local labor laws and regulations.
          • Provide guidance on legal matters related to labor relations.
          • Prepare and submit necessary reports to regulatory authorities.

         

        1. Promote Employee Engagement:
          • Implement initiatives to boost employee morale and satisfaction.
          • Organize training and development programs.
          • Conduct regular employee feedback sessions.

         

        1. Conflict Resolution:
          • Address and resolve workplace disputes promptly.
          • Mediate between conflicting parties to reach amicable solutions.
          • Implement conflict resolution mechanisms.

         

        1. Performance Monitoring:
          • Track and report on labor relations KPIs.
          • Give support & feedback to management on employee performance.
          • Develop strategies to enhance productivity and performance.

         

        1. Employee administration :
          • Leave management & Follow up of attendance
          •  Participate in the recruitment processes
          • Drive the Onboarding of all new joinee on the site
          • Coordination of the manpower (permanent & temporary staff)

         

        1. Relations with Local Administrative and Law Enforcement Authorities

        He/her is responsible for fostering and maintaining positive, transparent, and cooperative relationships with local administrative bodies (such as municipal authorities, prefectures, and decentralized government services) as well as law enforcement agencies (including the police and gendarmerie). This includes proactively addressing any concerns that may arise. The officer acts as a key liaison to support a stable social and regulatory environment, facilitates dialogue, and promotes mutual understanding between the company and institutional stakeholders.

Requirements

  • Minimum Bachelor's degree in Human Resources, Industrial Relations, or a related field.
  • Minimum of 7 years of experience in labor relations or a similar role.
  • Strong knowledge of local labor laws and regulations.
  • Excellent communication and negotiation skills.
  • Ability to handle sensitive and confidential information.
  • Bilingual proficiency in English and French is required.
  • Conflict resolution and mediation.
  • Strong interpersonal and relationship-building skills.
  • Analytical and problem-solving abilities.
  • Proficiency in Microsoft Office Suite
  • Strong organizational skills and ability to manage complex workflows.
  • Proven ability to respect deadlines and deliver high-quality work on time.
  • High level of integrity, discretion and confidentiality in handling sensitive information.

NB: CV to be shared in ENGLISH only

Women candidatures are strongly encouraged!

Olam is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, nationality, disability, protected veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law.

Applicants are requested to complete all required steps in the application process including providing a resume/CV in order to be considered for open roles.

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